FAQs

We pride ourselves on making it a top priority to respond quickly when there’s a care need, and can arrange services the same day we receive a request.

We help seniors at home with a wide range of non-medical needs, including planning and preparing meals, light housework and laundry, assistance with bathing, showering, dressing and grooming, transportation, running errands, companionship, specialized care for dementia and other chronic conditions, and much more.

We are committed to choosing compassionate caregivers that we would trust to care for our own family and loved ones. We hire qualified, reliable, and kind caregivers who genuinely enjoy helping seniors and people with disabilities. Each potential caregiver must pass a criminal background check and detailed screening process. They are also required to complete a detailed orientation on our company policies. Additionally, each caregiver is trained in-depth on the specific care plan of each client they serve. Ongoing evaluation of each caregiver/client relationship ensures a successful match and quality of service.

If a scheduled caregiver is unable to come when scheduled due to illness, an emergency situation, or vacation, another equally equipped caregiver will come in the interim.

With True Care Companions home care services, individuals receive exactly the level of care needed, at exactly the time they need it. Each senior has exclusive access to his or her caregiver for as much or as little time as requested, and as a result, can maintain full control over what will be done each day, adhering to his or her own preferred schedule. And it’s true: there’s no place like home for comfort, security, and peace of mind!

Yes. All True Care Companions Caregivers are bonded and insured.